WhatsApp Automation & Flows

Automate receipts, reminders, orders and support in WhatsApp.

Use WhatsApp Business API and guided Flows to run payments, order capture, admissions, ticket delivery, support and customer engagement — with data flowing back into ERP and CRM.

The problem

Customers, dealers, parents and visitors prefer WhatsApp — but most businesses still use it as a manual chat channel without workflows, links or data.

Our approach

We design and deploy WhatsApp Flows around your actual business processes, and connect them back to ERP, POS, payments and dashboards.

Key capabilities

Configured around real operations — not generic templates.

WhatsApp payment reminders

Pay-by-link delivery

Order capture flows

Dealer sales flows

Admission enquiry flows

Parent / student communication

Ticket QR delivery

Booking confirmations

Customer feedback flows

Catalogue & product enquiry

Support request capture

AI-assisted conversations

Business outcomes

Higher engagement vs email / SMS

Structured data instead of ad-hoc chats

Faster order & lead response

Better payment collection through reminders

AI-assisted layer

Where AI adds practical value

AI is used as an assistive layer. Business approvals, financial postings and operational decisions remain under user control.

AI-assisted enquiry handling
Dealer order guidance
Admission enquiry qualification
Payment reminder intelligence
Support ticket triage
Customer feedback analysis
Product catalogue assistance

Works with

WhatsApp Business APIPay-by-LinkERP / POSAI layer

Ready to see it in your operations?

Book a working session with our solution team — we'll map your workflows and suggest the right starting point.